When returning a product purchased directly from us and within
30 days, you are entitled to a full refund (excluding freight/insurance),
credit, or an exchange. Any non-defective merchandise Return
may be assessed a restocking fee. There will be no refunds after
For replacements or repairs, contact support for RMA (Return
Merchandise Authorization) number. Please provide us with your
customer account, invoice number, item number, and description
and explanation regarding nature of problem. Customer will pay
return shipping to us, and difference for special shipping method
when returned to customer.
All Premium Cables: Lifetime warranty
Accessories comes with basic 1 year warranty
IO Comcept is committed to our total quality controle. We strive
to make your experience with us a pleasant one from ordering
to shipping to technical support, and if necessary, RMA service.